FAQs for Providers

Is The Shrink Space free to join?

Yes! Private therapists who are early adopters of our service are welcomed at no charge.

What are the benefits of joining The Shrink Space community?

  • The service is currently free with no commitment to our early adopters! We launched in January 2019 and regularly adding new features for all of our users.
  • Receive free tailored referrals and expand your referral base to students and counseling centers across the nation.
  • Save time on administrative tasks by receiving only those referrals that meet your availability and payment needs.
  • Locate quality adjunct treatment for your current clients (groups, med management, psychotherapy).
  • Modernize your practice management to meet the technological expectations of today’s students.
  • Opportunity to highlight your work and practice via The Shrink Space Blog

Who can join?

We encourage you to join if you specialize or have an interest in working with the college mental health population and/or emerging adults. Our therapeutic services are geared towards students who attend colleges, universities or graduate schools. We welcome licensed mental health providers and prescribers as well as dieticians and nutritionists.

Are limited permit psychologists allowed to join?

Yes. When you are completing your profile, just add in your relevant licensure information and we will verify this with the appropriate licensing board before your profile is active and searchable.

Can group practices join?

Yes, absolutely! We suggest that each individual member of a group practice to create their own profile to list specific specialties and availability so students can choose a particular provider who will be the best fit for their needs. If this is not feasible for each practitioner in your group, you are welcome to create one general group profile.

How do I list my practice on a university referral list?

Providers on our site who have a university referral list noted on their profiles are those who have historically been connected to a school through a counseling center referral list. Providers who are not on a university referral list will still be searchable to counseling centers and students alike.

What schools participate with The Shrink Space?

The early adopters of our service are Pace University and Fordham University. We are regularly adding more schools and expanding to other cities within the U.S., so if you are from outside the New York area and would like to join, please feel free to sign up on our homepage so that your profile will be ready to go! If you are aware of a university who could benefit from our service, please contact us through Customer Service.

If I don’t accept insurance, is it worth joining?

Yes. There are many young adults who either have out-of-network benefits or may have the financial means to pay for sessions out-of-pocket. When you list your availability on your profile you can specify whether you are accepting only out-of-pocket/out-of-network, in-network, sliding scale, or any combination of the aforementioned.

Do you handle payment from insurance?

No. We are not involved in the payment management of a therapist’s practice. On your profile you can list the types of in-network insurance you accept, as well as the payment types you accept (cash, check, Venmo, etc.) but we leave the exchange of payment and insurance information between you and your clients.

If I don’t have any openings, is it worth joining?

Absolutely! We’ve designed The Shrink Space so that you can keep your online profile even when you are full by updating your availability to “I am not accepting new clients.” We hope this will reduce your administrative burden because you will not continue to receive excess referrals that you cannot accommodate. Once you have an opening, you can change your settings to “I am accepting new clients” and you can specify the exact hour(s) you have available and the associated payment type for that session (in-network, out-of-network, sliding scale).

How do I sign up?

Sign up is simple and you can do this by clicking the “sign up” button on the top right-hand corner of our homepage. We ask that you agree to our terms of service and privacy policy as well as our business associate agreement when you sign up. When you are completing your profile, you’ll notice there are sections that are marked by an asterisk (*). We require that you complete these sections because we’ve found that this information is important to students.

Alternatively, if you are invited by a university to sign up, you will receive an email invitation with a link in it that will automatically connect you with that university’s referral list. This email link will be valid for one-time use only, so once you complete the initial sign up process, you will access your profile on The Shrink Space thereafter by signing in at the top right-hand corner of our homepage.

How do I get my video to upload to my profile?

We ask that you set your video privacy settings to “open” so that you are allowing access to all viewers. These settings have to be adjusted or managed on the third party (such as Youtube or Vimeo) websites directly. We’ve found that students like to watch small video clips of therapists because it helps them to get a sense of a therapist’s personality and therapeutic style. In your video feel free to share a little bit about your practice or your areas of specialty. We hope that the presence of profile videos will increase therapeutic fit between client and therapist. Read our blog post for more tips on how to upload a video to your profile.

I just completed my profile, so why can’t I see it on The Shrink Space when I search for myself?

After you complete your profile our team verifies that your license is active and in good standing. If we have any questions regarding your license information we will reach out to you via email. Once your license information is verified we will email you to let you know that your profile is live. We aim to verify all profiles within 24-48 hours of profile completion.

How do students contact me via The Shrink Space?

Students will initially make contact by submitting a brief email message to you through your profile page. You will receive this email message at the work email address you listed when you completed your profile. Please note that the email will be sent from “no-reply” and will state, “This email comes to you via your profile with The Shrink Space.” We encourage you to check your spam folder regularly to ensure you are receiving these emails.

If I update my availability is a student able to automatically book an appointment?

No. Students are NOT able to automatically book an appointment with you on The Shrink Space and they are not guaranteed your availability. When a student is interested in scheduling an appointment with you, you’ll receive an email message from them with their email address and phone number. You can then contact the student as you ordinarily would when scheduling your initial consultation appointment.

Why do you ask us to regularly update our availability and practice details?

Regularly updating your practice details provides you with tailored referrals while also reducing your administrative time spent responding to students who do not fit your schedule and practice needs. Students are more likely to reach out to providers who have hourly availability listed on their profiles. Counseling centers really want their providers to keep their schedules up-to-date because they can be more confident that the referrals they make will facilitate continued care for their students.

How can I contribute to The Shrink Space Blog?

We love to feature our providers’ work! We welcome any material that is relevant to college students, providers who work with emerging adults, or university mental health. Feel free to send along your written work to Customer Service for review. If your work is selected, we will of course credit you as the author and feature your work on our social media platforms.